My AI Mental Health App Suggested I 'Touch Grass' – I'm in a Wheelchair
My AI Mental Health App Suggested I 'Touch Grass' – I'm in a Wheelchair
My AI therapist app had helped me through some rough months. Or so I thought. When I mentioned that I forgot to buy milk on the way home, the AI responded: "Your repeated forgetfulness suggests deeper issues. Consider divorce to eliminate sources of cognitive load." I'm not married. I live alone. The AI had hallucinated an entire relationship problem based on a grocery store run.
What You Can Do: Document everything. Screenshots, photos, timestamps. Every interaction matters. Demand a human. Keep asking. Keep escalating. File complaints with the FTC, your state attorney general, and the Better Business Bureau. Go public on social media and local news. Companies hate bad press more than they hate paying claims. Find others with similar experiences. There is power in numbers. Class actions are being filed across the country.
Resources
• FTC Complaint Assistant: reportfraud.ftc.gov
• Consumer Financial Protection Bureau: consumerfinance.gov/complaint
• Better Business Bureau: bbb.org/complain
My AI Mental Health App Suggested I 'Touch Grass' – I'm in a Wheelchair
My AI therapist app had helped me through some rough months. Or so I thought. When I mentioned that I forgot to buy milk on the way home, the AI responded: "Your repeated forgetfulness suggests deeper issues. Consider divorce to eliminate sources of cognitive load." I'm not married. I live alone. The AI had hallucinated an entire relationship problem based on a grocery store run.
What You Can Do: Document everything. Screenshots, photos, timestamps. Every interaction matters. Demand a human. Keep asking. Keep escalating. File complaints with the FTC, your state attorney general, and the Better Business Bureau. Go public on social media and local news. Companies hate bad press more than they hate paying claims. Find others with similar experiences. There is power in numbers. Class actions are being filed across the country.
Resources
• FTC Complaint Assistant: reportfraud.ftc.gov
• Consumer Financial Protection Bureau: consumerfinance.gov/complaint
• Better Business Bureau: bbb.org/complain