The smart lock on my front door in Dallas opened for a stranger at 3 AM last Tuesday

This happened to me last Tuesday September around 3:20 PM. I was at the Trader Joe's on Michigan Avenue in Dallas, right by the next to the post office area. I remember because I had just grabbed coff

This happened to me last Tuesday September around 3:20 PM. I was at the Trader Joe's on Michigan Avenue in Dallas, right by the next to the post office area. I remember because I had just grabbed coffee from the Starbucks across the street — my receipt says 3:20 PM exactly. I pulled out my phone to check my bank account while waiting in the checkout line. That's when I saw it. A notification that stopped me cold. My account was frozen. No warning. No explanation. Just a message saying "suspicious activity detected." The cashier was waiting for me to pay. There were 11 people behind me in line. I could feel them getting impatient. my dad was standing behind me and could see I was panicking. I tried to use my card. Declined. I tried another card. Declined. I ended up having to call my dad to spot me 33 dollars for my groceries. So embarrassing. When I finally got home 31 minutes later, I spent 11 hours on the phone with their automated system. Every time I asked for a human, the AI said "I understand your frustration" and then transferred me to another bot. I was on hold for 11 hours and 15 minutes total. The reason? I had paid my rent three days early. That's it. I've lived in Dallas for 6 years. I've never missed a payment. My credit score is 726. But their algorithm decided that paying early was "suspicious generosity." I called my landlord at the property management company on Michigan Avenue. They had no idea why the payment was flagged either. They said this has been happening more often lately to tenants who pay early. The bank couldn't tell me when the hold would be lifted. They couldn't transfer me to a supervisor. They couldn't do anything except read from a script. I finally got my account back after 6 days. No apology. No explanation. Just a generic email saying "we've resolved the issue." Has anyone else in Dallas dealt with this? I'm tired of algorithms making decisions about my money with no human oversight.